We’ve never had such amazing customer care as what Chris has given us the week. The quality of his work, the communication between myself and Chris i.e. keeping me completely up to date with what the next steps were, giving me creative options within the bathroom, and just being really friendly and professional.

Nothing was ever too much trouble for Chris and he went above and beyond to explain what the issues were with me before proceeding with the bathroom. He’s made such an amazing job of the work he has done and I cannot thank him enough. He was brilliant when it came to my small children, making sure upstairs was tidy enough for me to feel safe with them being upstairs around his tools.

He turned up on time every morning, at a time he agreed with me at the start of the job, and left when it was dark and cold, even after cleaning my stairs every night.

I will definitely be recommending your company and especially Chris for any future work any friends or family need doing.

I would like to commend and offer my sincere thanks for the outstanding workmanship and professionalism.
Stuart is clearly a skilled professional, every aspect of his work is/was of outstanding quality. With a high attention to detail, he had a professional manner towards myself and neighbours with good manners and politeness. My neighbour who is a retired nurse, commented on how clean it was and how he spent the extra time to clean up at the end of the day.
The finished product is of such a high quality it could be offered in a showroom.
I commend the company and its staff for such high quality work and its skilled professional tradesman.

We have had the ramp done this week. I just wanted to say how happy I am with the builders and the job they have done. Hollie really struggles with people and she has coped really well this week, as the guys have been brilliant from start to finish. I have told Millbrook how amazing you all are. Thank you so much

I am not quick to criticise, but then again, I am not quick to praise, but I do feel that I must write in praise of your employee Gavin.

From day one it was quite obvious that he knew exactly what he was doing, and from that moment onwards I knew I didn’t have to worry about what was being done. He was an exemplary employee and in the words of the Ronseal advert “..does what it says on the tin”. He was polite, punctual, tidy and a pleasure to know, and the standard of his work excellent.

I would commend him to you: such people do not come along very often in my experience: look after him.

I just wanted to pass on the huge appreciation from the family for what’s been done. We had a long conversation about the finished work.

They praised your fitter, Gavin, on how hard he worked and that he went above and beyond their expectations. Please pass on this message and say a big thank you from myself and the family.

Thank you for the work carried out in the bathroom and kitchen. I cannot express how this has improved my life so much. I would also like to thank all the lads that came to carry out their jobs. The work is exceptional. We cannot thank them enough for all their considerations in seeing that everything was to my satisfaction. I would also like to thank them all for their kindness and cooperation in ensuring everything was done to suit my needs and to make my life easier. You have a great bunch of lads working for you, who are very friendly and polite. We have never come across such understanding and caring workmen, they have done you proud.

The lads on site are a credit to your organisation.
Every time I have been on site, the site itself has been really tidy and organised and all the lads have been friendly and more than happy to talk about the job in hand.
As I say a credit to you.

Natasha has told me how overwhelmed she is with the quality of the work, the impact this is having, already on their lives and the respectful staff that have carried out the work. She could not have asked for better!

Thank you again for your continued Excellent Workmanship, it is very much appreciated.