Privacy Policy

1. Who We Are

FDL Contractors is a construction and refurbishment contractor operating in the United Kingdom.

Company Name: Fenax Developments Limited T/A FDL Contractors

Registered Address: FDL Contractors, Unit 1 Simwood Court, Beacon Business Park, Stafford, ST18 0WL

Website: www.fdlcontractors.co.uk

Email: info@fdlcontractors.co.uk

Telephone: 01785 561400

For the purposes of data protection legislation, FDL Contractors is the “data controller” of your personal data.

2. The Information We Collect

We may collect and process the following types of personal information:

  • Information you provide directly (e.g. name, email, phone number, business details).
  • Information collected automatically (e.g. IP address, browser type, cookies).
  • Information from third parties where appropriate (e.g. subcontractors, suppliers).

3. How We Use Your Information

We use personal information to:

  • Respond to your enquiries and provide customer support.
  • Deliver our services and manage projects.
  • Send important updates and administrative information.
  • Improve our website and services through analytics.
  • Comply with legal and regulatory obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Trusted subcontractors, suppliers, or business partners.
  • Professional advisors (e.g. accountants, insurers).
  • Regulatory bodies or legal authorities when required by law.
  • IT service providers supporting our operations.

5. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymised.

6. Your Data Protection Rights

Under UK GDPR, you have the following rights:

  • Access your personal data.
  • Rectification of inaccurate or incomplete data.
  • Erasure (“the right to be forgotten”).
  • Restrict processing.
  • Data portability.
  • Object to processing in certain circumstances.
  • Withdraw consent at any time.

To exercise your rights, please contact us at info@fdlcontractors.co.uk. We will respond to legitimate requests within one month.

7. Cookies

Our website uses cookies to enhance your browsing experience and collect anonymous analytics. You can control or disable cookies through your browser settings. For more information, please see our Cookie Policy.

8. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, or misuse. Access to personal information is limited to employees, contractors, and partners who need it to perform their roles.

9. Transfers

Outside the UK We generally store and process personal data within the UK. If we transfer your data outside the UK, we will ensure it is protected by appropriate safeguards in compliance with data protection law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date. We encourage you to check this page regularly to stay informed.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact:

Data Protection Contact FDL Contractors Unit 1 Simwood Court, Beacon Business Park, Stafford, ST18 0WL

Email: info@fdlcontractors.co.uk Phone: 01785 561400

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk